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Consumers Report Small Businesses Excel at Customer Experience, New 8×8 Research Finds

Gartner Says Marketers Must Focus on Helping Customers in Order to Remain Competitive Today

Avalara Announces 17 Newly Certified Integrations into Business Applications

enosiX hires former SAP executive as CMO

365 Retail Markets Inks On-Screen Advertising Partnership With Advana

Allocadia Connect Creating ROI Insights for Global Enterprises

SAP Strengthens CX Suite to Help Customers Close the Experience Gap

SherWeb Introduces UCaaS Integration of Microsoft Office 365 With World-Class Hosted Voice

Amazon or Alibaba: Freedonia Compares These Global E-Commerce Leaders

New Soda Study Reveals Significant Increase in Customer Personalization Budgets Despite Lag in Capabilities