Aspect Software’s 5th Annual Contact Center Consumer Index Reveals that Above All, Customers Want Effective Experiences Read more
Ecommerce, Gaming and Video Streaming Platforms Lead the Pack in Brand Trust, While Social Is Less Trusted Read more
Swyft, Inc. Closes Additional Funding With Defiance Ventures to Continue Growth in US Market Read more
Gartner Reveals Two Actions Customer Service Leaders Must Prioritize to Increase Customer Loyalty and Mitigate Disloyalty Read more
Contentful Announces New North American Hub in Denver, Colorado to Serve Growing Demand for Digital-First Technology Read more