New AI Workflow Capability for Avaya OneCloud CCaaS Infused with New Voice and Digital Engagement Features to Enhance Customer Experience Read more
TraceLink Releases Opus Solution Environment, the First No-Code Environment for Visually Building Multi-Enterprise Supply Chain Solutions Read more
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Natterbox Launches AI Call Coaching, Harnessing Generative AI to Transform Every Call into a Coaching Opportunity Read more
Trends and Innovations – Adoption of B2B e-Commerce Platforms and Their Impact on Traditional Sales Channels Read more