Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more
8×8 Extends AI-Powered 8×8 Intelligent Customer Assistant for Enhanced Voice and Digital Customer Engagement Read more
Zingly.ai Partners with Ascend Technologies to Drive Revenue Growth Through CX Transformation for Salesforce Customers in Complex Regulated Industries Read more
Aircall unveils Aircall Workspace, a dynamic and intelligent hub for customer communication and agent collaboration Read more
Creatio Partners with Formstack to Provide its Customers with AI-powered Data Capture and Document Generation Tools Read more
Gladly secures $40M in funding led by AXA Venture Partners (AVP) and launches AI-powered unified customer service platform, transforming support into a revenue driver Read more