NICE Named a Leader in the 2023 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Read more
Avaya Named to Constellation Research ShortList for Contact Center as a Service Solutions (CCaaS) Read more
Edify Launches Special Agent Bundles, Making it Easier than Ever for Contact Centers to Break Up with Legacy Products Read more
UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience Read more
LiveVox Introduces Latest Platform Release, Designed To Maximize Contact Center Performance and ROI Read more
Qualtrics and Five9 Partner to Improve the Contact Center Experience for Agents and Customers Read more