Five9 Recognized as a Growth and Innovation Leader in the European Cloud Contact Center Market by Frost & Sullivan Read more
Invoca Report Finds 62% of Contact Center Managers Cannot Analyze Enough Calls to Evaluate Agent Performance Accurately Read more
Astound Business Solutions Launches Cloud Contact Center in Partnership with Intermedia Cloud Communications Read more
Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center Read more
Bandwidth and Miratech Announce Strategic Collaboration For Global Contact Center Transformations Using Maestro Read more