UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience Read more
Zoom Contact Center Powers Up with Calabrio’s True-Cloud, Enterprise-Grade Workforce Management Solution Read more
Mitto Integrates Shopify, Enabling A2P Messaging — Such as Abandoned Cart Reminders — for Brands on One of the World’s Largest E-Commerce Platforms Read more
Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in Contact Center to Deliver Value Read more
CallTrackingMetrics Introduces AskAI Feature Powered by ChatGPT to Elevate Customer Engagement Read more