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Citrix Elects Thomas Hogan to Its Board of Directors

Bold360 by LogMeIn Named Best New Product Feature of the Year by 2018 Best in Biz Awards

YotaScale Appoints New Chief Revenue Officer

Formstack Acquires QuickTapSurvey, Further Develops Offline and Mobile Capabilities

New in El Al Airlines: Customer Service Also on WhatsApp

CallMiner Achieves Another Record Net Promoter Score (NPS) of 59 in 2018, Marking Third Consecutive Year of Score Improvement

“New Rules” for Customer Service Worth Paying For”, by Aspect Software

Ecomdash Expands Multichannel Options With Google Shopping Actions

Audiology Open for Business in NYC with Hooks into All Programmatic Avenues

Zoho CRM Plus Deepens Analytics and AI in New Customer Experience Platform