Gladly secures $40M in funding led by AXA Venture Partners (AVP) and launches AI-powered unified customer service platform, transforming support into a revenue driver Read more
New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience Read more
ChannelEngine Launches Integration with SAP Order Management Services Enabling AI Optimized Marketplace Management and Supply Chain and Financial Process Integration Across 950+ Sales Channels Read more
SMS Magic Launches New Messaging Era with Enhanced AI CoPilot Services and Salesforce Admin Assistance at Dreamforce 2024 Read more
Revolutionizing Customer Experiences: Exploring the Next Frontier of AI-Powered SalesTech in Modern Business Read more
VTEX Vision: Unifying Logistics, Customer Experience and Omnichannel Capabilities for B2B and B2C Brands Read more