Contact Center Market to Grow at 3-4% CAGR through 2025, with Outsourced Services on the Rise, says Beroe Inc Read more
NICE CXone Named Leader in Frost and Sullivan’s 2022 North American Enterprise Cloud Contact Center Report Read more
Outdoorsy Renews Commitment to Power its Growing Customer Service Operations with Flexible Cloud Solutions from UJET Read more
HoduCC Omnichannel Contact Center Named as Best Predictive Dialer Software in India 2023 by SoftwareSuggest Read more
Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence Read more
MCM Telecom, Five9 and XTT Mexico Announce Strategic Partnership to Deliver Integrated CX Solutions in LATAM Read more
ibex Named a Finalist for Contact Center or Customer Service Outsourcing Provider of the Year in 2023 Stevie AWARDS Read more
NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement Solutions for a leading European BPO Read more
NEC and T-Metrics Combine Industry-Leading Technologies to Provide a Robust and Highly Responsive On-Premises Contact Center Solution Read more