Nearly Eight out of 10 Italians Will Cut Back on Christmas Shopping This Year; Customer Experience Is the Key to Customer Retention Read more
JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements from Online Appointments to In-Store Experiences Read more
52% of Americans Plan to Return Holiday Gifts Purchased Online—Making Flexible Return Policies a Must for Merchants, New Study Shows Read more
Tiffin Group and Rollick Partner on Next-Level Customer Experience and Online Inventory Shopping Program Read more
Square and Afterpay Sellers See More Than 61M Transactions During Black Friday / Cyber Monday Shopping Weekend Read more
The Boom Is Over for Ecommerce Retailers; A Flatter Holiday Shopping Season Will Be the Start of a New Online Model, Says Amplience CEO Read more
Voxware Biennial Holiday Survey Indicates Consumers Less Tolerant for Delivery Delays and Inaccurate Order Fulfillment Read more