8×8 Reimagines the Contact Center with 8×8 Agent Workspace; Delivers Purpose-built, Context-driven Agent Experience in a Single, Integrated Solution Read more
Frost & Sullivan Recognizes Teleperformance as Growth and Innovation Leader in the Asia-Pacific Customer Experience Outsourcing Services Market Read more
8×8 XCaaS™ Achieves Another Industry First; Now Delivers Integrated Cloud Contact Center and Phone Solutions for Multinational Companies in Indonesia Read more
Observe.AI Launches the Contact Center Industry’s First Selective Redaction Solution to Boost Compliance and Agent Performance Read more
Rapid Phone Center Wins Two Stevie Awards in 2022 Stevie Awards for Sales & Customer Service Read more
Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers Delivered by Contact Centers and Help Desks Read more
UJET Launches CX Intercloud, the Contact Center Industry’s First Cloud to Cloud Failover Solution Read more