Bright Pattern Contact Center Deployed by South Korea’s Center for Disease Control for COVID-19 Contact Tracing Using Remote Agents Read more
TTEC Expands FedRAMP-Authorized Cloud Contact Center Solution With Pending IL4 Status and Best-in-Class WFO, CRM, AI Integration Read more
3PL Central Releases Special Ecommerce Edition State of the Third-Party Logistics Industry Report to Address Watershed Moment for Ecommerce Read more
Pegasystems Named a Leader in Gartner’s Magic Quadrant for the CRM Customer Engagement Center for 11th Consecutive Year Read more
Kustomer Recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center Read more
Freshworks Named a Visionary in Gartner’s Magic Quadrant for CRM Customer Engagement Center Read more