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Vonage Recognized as a ‘451 Firestarter’

E-Commerce Research from inRiver Reveals Generational Trends in Shopping Preferences

Epicor Unveils AI-Based Virtual Agent

Rasa Secures $13 Million Series A Investment Led by Accel To Power Conversational AI

Reviving Retail with AI: 5 Benefits of Adopting AI in Retail Operations

Hearst Television Taps FreeWheel to Help Bring Scalable, Premium Over-The-Top Video Solution to Advertisers

VERB Announces Customer Agreement With the National Association of Health Underwriters

Genesys Expands Support for Google Cloud Contact Center AI Across All Three Customer Experience Platforms

Netcore Acquires Quinto.ai, an AI Chatbot Start-Up in an All IP and Talent Deal

Talla Launches Customer Assist to Accurately Automate 90% of Support Inquiries