Braze Launches Machine Learning-Powered Predictive Suite to Bolster Cross-Channel Capabilities and Boost Customer Loyalty Read more
PwC Joins the Qualtrics Partner Network to Help Enterprises Scale and Measure Business Impact of their Customer and Employee Experience Programs Read more
Retail Seasonal Hiring a Challenge: Kronos Survey Finds Stores were Underprepared for the 2019 Holiday Season Read more
ExecVision Launches Smart Alerts, AI-Powered Notifications that Auto-Surface Coachable Moments in Customer Conversations Read more
New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience Read more