Globality, the World’s First Smart Sourcing Platform Powered by AI, Raises $138.3 Million of Series E Funding From Sienna Capital Read more
Human Error – Not Training – is #1 Cause of Contact Center Agent Mistakes, New Balto Survey Reveals Read more
Advance Solutions Announces New Identity and Access Management Application (IDAM™) built on ServiceNow Read more
ChannelAdvisor Announces Platform Enhancements Designed to Optimize Retail Product Content and Improve Operational Efficiency Read more