Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite Read more
New Avaya Integrations and Capabilities and Expanded Alliances Empower Large Enterprises to Adopt Cloud Innovations “Their Way” Read more
Bandwidth and Miratech Announce Strategic Collaboration For Global Contact Center Transformations Using Maestro Read more
Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Center Read more
Akkadian Introduces Support for Webex Contact Center within the Leading UC Provisioning Automation Solution Read more