Retailers Can Now Alert Shoppers on Inventory Availability at Their Preferred Store with SmarterHQ’s Store Product Alerts Read more
Second Quarter Figures Point to a Plunge in Customer Satisfaction, Making Economic Recovery Even More Challenging, ACSI Data Show Read more
In New State of CX Study by Simplr, 27% of Consumers Say Their Brand Loyalty Has Wavered During Pandemic Due to Long Customer Service Wait Times Read more