NICE Reports a Surge in Usage of Self-Service Scheduling to Accommodate Rapid Shift-Swap and Extra Hours Due to COVID-19 Read more
Study: Small Businesses Offering Multiple Payment Options Increase Revenue by Nearly 30 Percent Read more
Espressive Raises $30 Million Series B to Cement Leadership in AI for Enterprise Service Management as Demand for Intelligent Automation Heats Up Read more
BigTime Software Finds Service Economy Far More Optimistic and Prepared for Impact of COVID-19 Than Broader Economy Read more
Vonage Releases Multiple New Free Services to Work, Learn and Get Medical Advice from Anywhere as the Need for Completely Virtual Environments Grows Read more