Genesys Announces Continued CX Cloud Momentum through Strong Customer Adoption, Expanded Availability and Global Expansion Read more
IntelePeer Enhances Automation Opportunities in the Contact Center with Pindrop® Partnership Read more
Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
PuppyDog.io Unveils AI Platform for Personalized Demo Automation, Secures Pre-seed funding from Andrew Ng’s AI Fund. Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more