Quantzig’s Recent Success Story Reveals How a Us-Based Multinational Conglomerate Leveraged Social Media Sentiment Analysis to Analyze Customer Sentiments and Develop New Products Read more
NICE Accelerates Dramatic Shift of Tens of Thousands of Agents to Work From Home for Both New and Existing Customers, at a Record Pace Read more
Khoros Announces the Launch of Khoros Bot to Improve Agent Efficiency and Customer Satisfaction Read more
New Report On The Evolution Of Channel Shopping Uncovers Opportunities For Brands And Retailers In This Next Decade Read more
IBM Sterling Open Ecosystem to Introduce Innovations Designed to Help Accelerate Retailers’ Growth and Digital Transformation Initiatives in 2020 Read more