Forethought Recognized in Gartner’s 2023 “Cool Vendor in Customer Service and Support Technology” Report Read more
Totango Expands Enterprise Ecosystem With New Partnerships and Integrations to Put Customer Success in the Driver Seat for Revenue Growth Read more
Mindmatrix Expands its Global Presence with a New India Office that’s Dedicated to Elevating Customer Centricity and Offering Exceptional Service Read more
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service Read more
Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value Read more
New Research Finds Customer Expectations for Timely, Personalized Service Directly Impact Where They Shop Online Read more