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New Study From Elastic Finds 84% of Online Shoppers Say Personalization Influences Their Purchases

Gladly Report Proves Personalized Customer Service is Vital to Creating Customer Loyalty

Startup Sentiment Remains Positive, But Concerns Rise About Future Business Conditions

Verint Survey Shows Gen Z’s Growing Preference for Digital-First Shopping and the Vital Importance of Digital Experience

86 Percent of Buyers Prefer to be Sold to Virtually

Over 45% Of Consumers Declare That Out-Of-Stock Items Impact Their Future Purchasing Behaviors

Amazon CPG Market Share to Surpass 20% For First Time on Prime Day 2022, Numerator Reports

Vita Mojo Raises US$30 Million to Help Restaurant and Hospitality Chains in Europe Tackle the Digital Future

Report: 59% of U.S. Consumers Are Buying Less Expensive Brands to Combat Inflation

Pitney Bowes Survey: Half of US Online Shoppers Plan to Take Advantage of Anticipated Markdowns Due to Inventory Surpluses