Amelie, Groupama’s Second Virtual Assistant Built on DRUID Technology, Is Now Available to the Company’s Clients Read more
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions Read more
BlueVoyant Acquires 202 Group to Deliver the Most Comprehensive Supply Chain Risk Management Solution for U.S. Government Entities Read more
Forescout and Tanium Join Forces to Provide the Industry’s First Real-Time Cybersecurity Platform Read more
Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently Automates Its Customer Satisfaction Discovery, Tracking and Scoring Read more