Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
IBM Collaborates with SAP To Develop New AI Solutions for the Consumer Packaged Goods and Retail Industries Read more
Impel Expands into Automotive Aftermarket Industry to meet Growing Demand for AI-Powered Customer Lifecycle Management Read more
SmartAction Announces Major Brand Refresh and Launch of NOVA Platform, Redefining AI-Driven Customer Service Read more
Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience Read more