TruEra Raises $25M to Help Enterprises Drive AI Quality and Performance with Analytics and ML Monitoring Read more
TouchPoint One Gamification Energizes Customer Contact Workforce with A-GAME Hoops 2022 Contact Center Performance Challenge Read more
Frost & Sullivan Recognizes Teleperformance as Growth and Innovation Leader in the Asia-Pacific Customer Experience Outsourcing Services Market Read more
Observe.AI Launches the Contact Center Industry’s First Selective Redaction Solution to Boost Compliance and Agent Performance Read more
Mitel Global Partner Awards Celebrate the Exceptional Performances of their Channel Community Read more
Whip Media Introduces Performance Tracking and Revenue Management Solution for Subscription Streaming Apps Read more