SupportLogic Launches Predictive Alerts to Reduce Support Escalations and Improve Visibility of Customer Health Read more
Digital Customer Engagement Experts, Localz Close £2M Funding Round to Support Business Post-COVID Read more
Aceyus to Support Verizon’s Unified Communication and Customer Experience Platform, Custom Built for the Social Security Administration Read more
Deltek Honored with NorthFace ScoreBoard Award for Delivering World-Class Excellence in Customer Support Read more
ActiveCampaign Expands E-Commerce Functionality; Remains the Sole Provider in Supporting Emerging Online Sellers in Driving Sales, Loyalty and Engagement Across the Entire Customer Lifecycle Read more
Calix Support Cloud Update Further Enables Customer Experience Teams to Improve First Call Resolution by up to 36 Percent and Deliver Massive Operational Savings Read more