Calabrio Unveils New AI-Powered Quality Management Features – Trending Topics and Auto QM – to Elevate Agent and Customer Experiences Read more
8×8 Extends AI-Powered 8×8 Intelligent Customer Assistant for Enhanced Voice and Digital Customer Engagement Read more
Simbe Unveils Market-First Solution Enabling Retailers to Deliver Actionable Shelf Insights to Brands and Vendor Partners Daily Read more
Aircall unveils Aircall Workspace, a dynamic and intelligent hub for customer communication and agent collaboration Read more
Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle Read more
SupportLogic Launches Voice Connect to Unify Customer Signals and Enhance Post-Sales Support Experience Read more