8×8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations Read more
Buxton Acquires Elevar to Create Data Powerhouse for Omnichannel Insights and Customer Engagement Read more
fabric Launches Industry-First Commerce Platform With Native OMS, Supercharging Retailer Conversions and Outcomes Read more
Impel Expands into Automotive Aftermarket Industry to meet Growing Demand for AI-Powered Customer Lifecycle Management Read more
Instructure Names Rachel Orston as Chief Customer Officer to Build on Legacy of Transformative Customer Experience Read more
SmartAction Announces Major Brand Refresh and Launch of NOVA Platform, Redefining AI-Driven Customer Service Read more
Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience Read more