ibex and Genesys Partner to Deliver Omnichannel AI-enabled Customer Experience and Contact Center Solutions Read more
Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro Read more
NovelVox Launches NV Desk, a New Case Management for Cisco, Avaya, Genesys, Amazon Connect, Webex, Five9, Nice & Dialpad Contact Centers Read more
Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year Read more
Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences Read more
Avaya Awarded Unified Communications and Contact Center Contract with Sourcewell, One of the Leading Purchasing Consortiums in North America Read more