Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report Read more
Serviceaide Expands Offerings and Global Customer Base with Acquisition of Wendia, a Leader in Enterprise Service Management Read more
Kash Shaikh, Former Dell Executive, Named President and Chief Executive Officer of Performance Monitoring and Hybrid Cloud Optimization Leader Virtana Read more
Ethiopian Airlines Taps AI’s Predictive Power to Personalize Passenger Experiences and Grow Revenue Read more
Uniphore Adds Robotic Process Automation Technology to its Arsenal to Accelerate Innovation in Contact Centers Around the World Read more
Rakuten Mobile Adds Nuance Intelligent Engagement AI Services to Rakuten Communications Platform Read more
Bright Pattern Contact Center Provides Omnichannel Communications for COVID-19 Contact Tracing in the United Kingdom Read more