Survey Reveals U.K. Shoppers Struggle to Be Understood By Chatbots, Are Interested in Recommended Content, and Are Hesitant to Return to Stores After Pandemic Read more
European Luxury Retailer Uses Bright Pattern Contact Center Software To Connect In-Store Personnel With Online Customers Using Mobile Messengers And Video Read more
Agora Launches Agora App Builder for Highly Customized Video Chat and Live Streaming Apps for Creators and Companies – No Coding Required Read more
Loom Raises $130 Million to Scale Video Messaging for Hybrid Work; Quadruples Valuation to $1.53 Billion Read more
Discuss.io Trend Review: The Future of Qualitative Research & Video Conferencing Tools in the Era of Digital Connection and Acceleration Read more
Avaya Named A Leader in the 2021 Aragon Research Globe™ for Video Conferencing – Enabling the New World of Work Read more