Seismic Announces The Generation Enablement Report: The Rise of Enablement’s Influence; Finds Enablement Boosts Job Satisfaction and Efficiency Across the Four Generations in Today’s Workforce Read more
Khoros Unveils A Generative AI-Powered Platform That Will Revolutionize Self-Service Customer Care Read more
ServiceNow Research Shows Changing Consumer Brand Loyalty in Canada, Reveals Potential for AI-Powered Customer Service Read more
ActiveState Appoints Steven Ruggieri as Chief Revenue Officer and Moris Chen as Vice President of Customer Success Read more
Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences Read more
How to Monitor Customer Success Metrics: What do Leading Brands and Teams Do To Measure Customer Success Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more