Macorva Launches AI-powered Call Scorecard System to Improve Customer Service Quality and Agent Performance Read more
PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Saarthee Launches Revolutionary Generative AI-Based Customer Experience (CX) Agent Training Simulator saarATS to Transform Agent Training Read more
PuppyDog.io Unveils AI Platform for Personalized Demo Automation, Secures Pre-seed funding from Andrew Ng’s AI Fund. Read more
Flaunt Launches First AI-Enabled, Service-as-Software Loyalty Offering for Shopify Merchants at Revision Skincare’s Annual Event Read more
Dialpad Brings Proprietary Business-Specific AI Models to Sales Conversations; Reducing Overhead, Delivering Real-Time Coaching, Allowing Sellers to Focus on Human Connections Read more