Majority of Service Organizations Plan to Adopt New Field Service Management System, or Improve Current System, According to Zuper and WBR Insights Report Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Pricefx Closes Best Quarter in Company History Driven by Strong Demand for AI-powered Pricing Software Read more
Propel Software Enriches Product Thread to Improve Customer Experience & Speed Time to Revenue with First of Three Major Releases in 2024 Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
New Deloitte Digital Research Identifies Effective Behaviors of Contact Center Service Innovators Read more