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The Importance of Creating a Frictionless Customer Experience to Reduce Customer Churn

Julie McQueen Named President of CarbonTV

New Study: Hey Alexa, 95% of Consumers Don’t Want to Talk to a Robot When Shopping

A Review of the Top 20 Acquisitions in the Marketing Technology Landscape

Cloud-Based Contact Centers Choose CCSPs Using Next-Generation Technologies

67 Percent of Communications and Marketing Executives See Positive Reputational Impact When CEOs Take a Stand on Societal Issues

Agari Closes 2018 With Explosive Momentum and 234% Customer Growth

Inventory Management in E-commerce: Improve Your Multi-Channel Strategy

VinSolutions Invests in Connect Automotive Intelligence to Ensure Dealers Know Their Customers

Data Privacy Day 2019 Reminds Businesses and Consumers About the Value of Personal Data and the Need to Protect It