Bertelsmann and Saham’s Customer Experience Business, “Majorel”, Launched; Bold Statement of Intent on Future Growth Read more
Zendesk Hires First Chief Customer Officer, Expands Executive Bench with New CIO and SVP of Product Management Read more
The Rise of the Reputation Management Industry – How the Digital Era Has Changed the Way People Perceive One Another (And Themselves) Read more
Marchex’s AI-Powered Speech Analytics Sets New Standard, Approaches Human Levels of Accuracy in Consumer to Business Conversations Read more
HighRadius to Transform Collectors’ Workday with Autonomous Receivables Collections Solution Read more