Pulse Insights Ranked a Strong Performer in Digital Voice of Customer Specialist Platforms by Independent Research Firm Read more
Bright Pattern Selected by Ocular Technologies to Provide Innovative Customer Service Offering Read more
Call Journey and Avtex Harness the Power of Voice Data to Enhance Customer Experience Across North America Read more
Gartner Says Marketers Must Focus on Helping Customers in Order to Remain Competitive Today Read more
Bright Pattern Cloud Contact Center Software Selected by the Market-Leading BPO, The Connection Read more
SAS Features Innovations in Automated Machine Learning, Computer Vision and NLP to Improve Decision Making Read more