Liveperson Debuts Socialconnect and Emailconnect to Help Brands Manage All Digital Customer Interactions in One Place Read more
Merkle’s Customer Engagement Report Finds 86% of Marketers Have Defined Budgets for Personalization, Gap Remains for Optimal Data Usage Read more
SalesTech Star Interview with Tom Keiser (Chief Operating Officer) and Elisabeth Zornes (Chief Customer Officer) at Zendesk Read more
CGS Survey Reveals a Blend Of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands Read more