Avaya Named for Excellence in Customer Service with a NorthFace ScoreBoard Service Award (NFSB) for the 10th Consecutive Year by the Customer Relationship Management Institute (CRMI) Read more
Infosys Launches the Live Operations Platform in Collaboration with ServiceNow to Boost Customer Experience for Telecom Providers Read more
Messagepoint Positioned as the Leader in the 2023 Spark Matrix Customer Communication Management by Quadrant Knowledge Solutions Read more
Stemmer Distribution Optimizes Communications Infrastructure with Avaya – Delivering 50% Cost Savings and Enhanced Employee Experiences Read more
Totango Releases New Solutions to Aid Revenue Retention and Expansion on its Composable Customer Success Platform Read more
Avaya Named to Constellation Research ShortList for Unified Communications as a Service (UCaaS) Read more
Sangoma CX, the Cloud-based Contact Center Solution, Unveils New WebChat Channel Support for Improved Customer Interaction Read more
Usage-based Billing Leader, LogiSense, Embeds Workato’s Leading iPaaS to Help Customers Integrate and Automate Billing and Finance Workflows For Increased Agility Read more