Hyro Report Reveals Deep-Rooted Issues Affecting Healthcare Call Center Performance; Generative AI Poised to Transform Sector Read more
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions Read more
AppDirect Acquires ADCom Solutions’ NOC and VEEUE Platform to Deliver Premier Managed Services Through the Channel Read more
XY Retail Appoints Alberto Riva as Chief Revenue Officer and Daniele Nizzero as Director of Solution Strategy, EMEA Read more