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Latest 8×8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind Read more
New Research Finds Customer Expectations for Timely, Personalized Service Directly Impact Where They Shop Online Read more
Salsify Announces Salsify Product Experience Management for B2C Commerce on Salesforce AppExchange to Power Enhanced Shopping Experiences Read more
Conduent CX Research Finds Strong CX Fundamentals Are Essential for Maximum Impact in the Retail/eCommerce Consumer Relationship Read more
New Research: Us Ecommerce Brands Risk Losing $13.8 Billion in Sales This Black Friday/Cyber Monday Due to Poor-Performing Search Read more
Alibaba.com Launches Suite of Next-Gen B2B Sourcing Tools at Co-Create Conference to Boost Procurement Efficiency and Transform the Sourcing Experience Read more