Deloitte Digital Research Determines Contact Centers Will Become Experience Hubs for Brands in 2021 and Beyond Read more
Verint Only Vendor Recognized by Gartner in Both the Magic Quadrant for CRM Customer Engagement Center and the Magic Quadrant for Workforce Engagement Management for Fourth Consecutive Year Read more
Local Measure Joins AWS ISV Accelerate Program to Drive Sales of Contact Center Agent Desktop Read more
Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities Into New Markets, Enabling Businesses Worldwide To Compose Effortless Customer And Employee Experiences Read more