Freshworks Launches Freshsuccess: First CRM Vendor to Add Customer Success to Software Suite Read more
Navedas Unveils CSAT.AI to Enhance Customer Experience (CX) and Agent Experience (AX) on Zendesk Read more
Pipedrive’s Updated Channel Partnership Program Designed to Power Partners with Resources & Tools for Success Read more
Customer Programs Thought Leader Bill Lee Announces All-Star Speaker Agenda for the 2020 Summit on Customer Engagement Read more
Zendesk Releases New Research with Insights on the Power of Service in Influencing Customer Loyalty Read more
Totango Launches Dynamic Assignment for the Enterprise, Delivers Personalized, Precision Engagement to Maximize Customer Success Read more
Whistle Adds Artificial Intelligence and Workflow Automation to Guest Messaging Platform for Improved Hotel and Lodging Customer Service and Increased Operational Efficiency Read more