Clickatell Announces Automated FAQ Response Solution on WhatsApp for Businesses Experiencing High Call Volumes Read more
Genesys Lauded by Frost & Sullivan for Integrating Automation and Intelligence into its Workforce Optimization Solutions Read more
Synamedia Expands Best-Of-Breed Video Network Partner Program With Hewlett Packard Enterprise Read more
Talkdesk Launches Talkdesk CXTalent and Talkdesk Academy to Serve Companies in Need of Agents and Help Recently Unemployed With New Job Opportunities Read more
Dynatrace Named a Leader for the 10th Consecutive Time in Gartner’s 2020 Magic Quadrant for Application Performance Monitoring Read more
Sharpen’s Clients Report Improved CSAT Scores, Reduced Call Times and In One Case, Projected Savings of More than $760,000 Annually, Working From Home Read more