Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Mixmax Launches SMS Functionality: Transforming How Revenue Teams Engage with Prospects and Customers Read more
Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
Rokt to Acquire AfterSell to Expand SMB Offering and Unlock More Relevant Experiences for Shopify Customers Read more
Instructure Names Rachel Orston as Chief Customer Officer to Build on Legacy of Transformative Customer Experience Read more
SmartAction Announces Major Brand Refresh and Launch of NOVA Platform, Redefining AI-Driven Customer Service Read more
Fielo Unveils RevOps Product for Salesforce CRM Customers to Create the Perfect Sales Execution Playbook Read more