Flytxt’s Omni-Channel CVM Solution Enables Mongolia-based Mobicom To Elevate Customer Experience Read more
Understanding and Evaluating Lifetime Value of Existing Customers: Best Practices and Tools for Sales and Customer Facing Teams Read more
Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI Read more
Totango Launches In-App Communication as Part of Its Composable Customer Success Platform, Advanced By the Acquisition of Lou, a No-Code Digital Adoption Platform Read more
Cyware Launches New Global Partner Program, CywareOne, Helping Partners Excel, Drive More Value for Customers Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more