Enghouse Systems Completes Lifesize Acquisition Technology Addition Enhances Cloud Contact Center And Video Businesses Read more
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions Read more
AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams Read more
Five9 Recognized as a Growth and Innovation Leader in the European Cloud Contact Center Market by Frost & Sullivan Read more
8×8 Launches New Technology Partner Ecosystem to Deliver Best-in-Class Integrated Solutions for Enhanced Customer Experiences Read more
Transforming Data Privacy: Intermedia Launches AI Transcription Redaction for Intermedia’s Contact Center Solution Read more
PACE and Contact Center Compliance (DNC.com) Strike a Strategic Partnership for a More Ethical and Sustainable Industry Read more