Entrust Datacard and ForgeRock Partner on Best-In-Class Consumer Identity and Access Management Read more
CXone@home Is Expanded to Include Workforce Engagement Suite to Ensure Agent Productivity While Working at Home Read more
iQor Rapidly Scales Work-At-Home Solution With Over 50% of the Company’s Workforce to Deliver Uninterrupted Customer Interactions Read more
Introducing Okta Lifecycle Management Workflows: Automate the Most Complex Processes Across the Enterprise Without Code Read more
NICE Launches WEM@home, Helping Organizations Maintain Service Levels and Agent Engagement While Working From Home Read more
Espressive Unveils New Barista Innovations to Lead Market in Conversational Chatbots for Enterprise Service Management Read more
N3 Holding Virtual Hiring Events to Support Growing Workforce and Changing Landscape Amid COVID-19 Read more
Bright Pattern to Provide COVID-19 Support to Call Center Industry With Cloud Solution to Supplement Operations With Remote Workforce Read more