Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement Management with its OneCloud™ Portfolio Read more
TTEC Expands FedRAMP-Authorized Cloud Contact Center Solution With Pending IL4 Status and Best-in-Class WFO, CRM, AI Integration Read more
Top SalesTech Highlights Of The Week: 15-June-2020: Featuring News From Reltio, Acoustic, Televerde, 6Sense And More… Read more
New Research on Leading Retailers Reveals Vital Balance of Customer Experience and Operational Efficiency Read more
Data Remains Critical Barrier to B2B Customer Experience According to Annual Dun & Bradstreet Report Read more